FAQ – Quartz edition

How durable is QUARTZ stone?

Quartz stone is resistant to cracks, scratches and stains. However, like most materials, excessiveforce and/or pressure from objects can damage the surface. Quartz stone is resistant to moststains caused by fruit juices, liquid food coloring, coffee, tea, wine, grapes and soft drinks. Quartzstone’s non-porous nature provides maximum resistance to staining and fully eliminates theneed for any sealing. The non-porous quality of the surface also greatly reduces the potentialfor bacterial growth.

How do I maintain QUARTZ stone’s natural beauty?

Polished: Due to its high density and non-porous qualities, normal cleaning with a dampcloth and mild detergent will keep your AmeriQuartz Quartz surface looking like the first dayit was installed. To avoid dulling the surface’s shine, make sure to use a non-abrasive cleaner,and thoroughly rinse off with water after use. We recommend a thorough cleaning of yourAmeriQuartz Quartz surface on a regular basis (because of the patina that can develop on thesurface from day cooking, grease oils in the air) to keep the surface as beautiful as the day itwas installed.

Honed: Please understand that HONED, TEXTURED and MOTIVO finishes will require moredaily maintenance than our polished finishes. Since there is more exposed surface area withhoned finishes, metal marks, finger prints and other signs of daily living will show on honedmaterial. Most of these marks can be easily removed with little effort and non-abrasive cleaningproducts such as Soft Scrub Liquid Gel.

Why choose AmeriQuartz Quartz?

Quartz is one of nature’s hardest minerals. It’s tougher than granite, and more resistant tocracks, chips, scratches and stains. Its high gloss finish and naturally non-porous compositioneliminate the need for sealant while reducing the potential for bacterial growth. AmeriQuartzQuartz uses 93% naturally sourced quartz, together with high-quality polymer resins, additivesand exotic-colored pigments, and processed using cutting-edge procedures and techniques.This allows the production of a wide range of colors, promotes long-lasting shine, and createsan extremely durable and impenetrable, porous-free surface.

How does AmeriQuartz Quartz compare to other surfaces?

AmeriQuartz Quartz is comprised mostly of quartz, which is harder and stronger than granite.The resin binder acts as a sealant, which makes the entire surface completely non-porous. Noother surface combines the uncompromising beauty of natural marble and other stones withthe durable scratch and stain resistance of AmeriQuartz Quartz.

Does quartz surfaces require sealing?

No. AmeriQuartz Quartz surfaces are highly resistant to just about anything, including cracks,scratches, and stains because they are nonporous. This also eliminates the need for sealingor polish and reduces bacterial growth potential. You’ll never need to apply sealer to anyAmeriQuartz surface.

Is Quartz resistant to surface damage?

Yes. AmeriQuartz Quartz is durable and resistant to surface damage. However, all stone canbe damaged by force and no stone is chip-proof. Objects hitting edges may cause chips. It isimportant to understand that no stone surface is scratch proof.

Does Quartz withstand heat? can I put a hot pan or pot on it?

Yes. AmeriQuartz Quartz can withstand light heat. However, it will be damaged by sudden and/or rapid changes of temperature, especially near the edges, as well as direct and/or sustainedheating of the top. Quartz can’t withstand the direct transfer of heat from pots and pans andother cooking units such as electric frying pans and griddles, slow cookers, roaster ovens, andheat lamps. Therefore, the use of a hot pad or trivet is always recommended to prevent heatingthe product.

Is Quartz resistant to staining?

Yes. AmeriQuartz Quartz non-porous and non-absorbent surface is resistant to staining andeliminates the need for any sealing. Its non-porous surface also greatly reduces the potentialfor bacterial growth from food absorbing into your countertop

How do I remove stubborn stains?

Gently rub the area using a soft cloth or paper towel with an approved cleaner Soft ScrubLiquid Gel. Clean a larger area than the stain itself, is a circular motion. Rinse with water, and drywith a soft cloth or paper towel. Repeat the process if the stain is still visible.

Is Quartz scratch proof? Can I cut directly on the surface?

Yes. AmeriQuartz surfaces are scratch resistant. However, avoid using sharp objects, such asknives or screwdrivers, directly on the surface. Always use a cutting board especially on darksurfaces, which tend to be more prone to show scratch marks.

Is Quartz safe for food preparation?

Yes. AmeriQuartz Quartz are non-absorbent, and NSF certified for food and splash zones in kitchens.
*NSF International is The Public Health and Safety Company™

Do you offer a warranty? What does the warranty include?

Yes. AmeriQuartz offers Limited Warranty for 15 years for all the quartz line.Please refer to the specific Warranty terms and Conditions for details.

Is Quartz a Green product?

Yes. AmeriQuartz Quartz are certified by GREENGUARD as a low-emitting product for indoorair quality and is suitable for school environments. Tests have independently confirmed thatQuartz surfaces have no harmful emissions of any kind.

Which cleaning products are good for Quartz?

Use recommended cleaning products and check the product first by applying it to an area onthe surface. It’s best to avoid using the same cloth you use for washing dishes, as it may transferoils and other contaminants to your surface.

Cleaning products that should not be used, include: oven grill cleaners, floor strippers, toilet bowlcleaners, oil soaps, tarnish removers, furniture cleaners, drain products, wipes and cleaners specificto granite, marble and other natural stones, etc. Should your surface accidentally be exposed toany potentially damaging products, rinse immediately with water to neutralize the effect.

Are Quartz surfaces hygienic?

Yes. AmeriQuartz Quartz surface is engineered to be highly non-porous, and as such it is nonabsorbent, and does not host bacteria, mold, or mildew, remains safe and fresh for ultimatecleanliness.

How can I prevent patina?

Do not allow liquids to dry out or remain on your surface for a long time. Always wipe away wetspills, to prevent limescale forming. This is particularly important on dark surfaces, on which apatina may be more visible.

How to remove patina?

Occasionally, the surface should be cleaned with Soft Scrub® Liquid Gel with Bleach andthoroughly dried. Due to AmeriQuartz’s surfaces’ high density and non-porous qualities,normal cleaning with a damp cloth and soap is all you need to keep your surface looking great.We recommend a thorough cleaning of your AmeriQuartz surface on a regular basis (becauseof the patina that will develop on the surface from day-to-day use) to keep the surface asbeautiful as the day it was installed.

How do I clean quartz surfaces regularly?

For everyday routine cleaning, a splash of warm water and soap or a mild detergent will do.Plant oil-based soaps should be avoided.

For tougher blemishes, apply a non-abrasive cleaner such as Soft Scrub® Liquid Gel withBleach or a mild degreaser on a damp cloth and wipe the surface. Rinse with warm water towash away the residue and dry with paper towel, and your surface will be as good as new! Itis recommended to do a deep cleaning once a month to prevent patina build up.

It’s always good to wipe away wet spills immediately, to prevent a patina from building up.

Finishes other than Polished may need a little more daily maintenance due to their uniquepatterns and finishes.

What products to avoid in protecting quartz?

Avoid exposing AmeriQuartz Quartz Surface to any strong chemicals and solvents. It isimportant to note that some of these chemicals and solvents can be found in householditems like paint removers, paint and stain strippers that contain trichlorethane or methylenechloride, nail polish removers, bleach, furniture cleaners, oil soaps, permanent markers or inks,and chemicals with high alkaline/PH levels (oven cleaners, drain openers, etc.).

Avoid using cleaning products that contain oils, powders or abrasives.

Although long-term or frequent exposure must be avoided at all times, these products maybe used with short-term exposure (removing and rinsing immediately after application withwater) to clean difficult stains or residues. Always handle such cleaning agents with care andrinse the applied surface with water completely afterwards.